Terms of Service

These Terms of Service govern your access to and use of Reflect, operated by Holobyte LLC ("Reflect", "we", "us"). By creating an account, connecting a broker account, or otherwise using Reflect, you agree to these Terms. If you do not agree, do not use Reflect.

Reflect is in private beta. Your use is also governed by the Beta Terms, the Risk Disclaimer, and the Privacy Policy, each incorporated by reference.

1. What Reflect is

Reflect is a software platform that lets a follower mirror the trades of a trader between brokerage accounts that each user independently owns and connects. When you enable copying, Reflect places orders in your own connected brokerage account based on activity in a source account, according to the configuration and limits you and the trader set.

Reflect is a technology service. Reflect is not a broker, dealer, futures commission merchant, exchange, bank, or custodian. Reflect does not hold your brokerage assets or take custody of your positions or trading capital, and does not execute trades on any exchange itself. All orders are placed through your own brokerage account with your broker. Stripe separately processes service-fee collections and trader payments as described in section 4.

Reflect does not provide personalized investment, financial, legal, or tax advice. You are solely responsible for your own trading decisions, including the decision to copy any trader and the limits you place on that copying.

2. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract. You must provide accurate account information and keep it current. Access during beta is granted by request and may be limited, denied, or revoked at our discretion.

You must safeguard your login credentials, use only accounts you own or are authorized to operate, and notify us promptly of any unauthorized use. You must have authority to accept these Terms for any entity whose account you connect. Access is limited to the brokers, instruments, account types, and locations we support; an invitation does not override your broker's restrictions or applicable law.

3. Broker connections

You connect your own brokerage account to Reflect by authorizing access through your broker's authentication flow. You authorize Reflect to read account activity and to place, modify, and cancel orders in that account as needed to provide the copying service you have enabled. Removing an account from Reflect stops Reflect from using that account for copying. It does not revoke the broker's authorization grant, which you can revoke through your broker. A connection shared with other linked accounts remains in use for those accounts. Removing an account or revoking access does not cancel outstanding broker orders or close positions, and may prevent Reflect from managing them. Check your broker account directly.

You remain the account holder and remain bound by your broker's own agreements. As a trader, you authorize Reflect to read and use activity from the source accounts you authorize to provide copying to your followers. As a follower, your order authorization covers the copying and closing actions enabled by your settings. Agreed relationship terms specify compensation and copying permissions; they do not replace these platform Terms.

4. Fees and payment

All prices and payments are in US dollars. A follower pays Reflect for the platform and separately owes the agreed compensation to the trader. Reflect does not deduct its platform fee from the trader's compensation. These amounts are service fees, separate from brokerage trading capital and broker charges. Demo calculations do not create live payment obligations.

Standard. Reflect charges 3% of the profit after broker fees on each copied trade that closes at a profit. Losing trades have no platform fee and do not offset the fee on winning trades. You can therefore owe Reflect a fee even if your overall week loses money or the trader earns no compensation.

Pro. Pro costs $299 per month. Entries placed during paid Pro time are exempt from the Standard platform fee, including when they close after Pro ends. Entries placed under Standard keep Standard pricing even if you later buy Pro. If a copied trade includes entries under both plans, the platform fee applies to the Standard entries' share of the profit, allocated by entry quantity. Pro does not change trader compensation.

Pro payment and renewal. You must save both an authorized US bank account for weekly charges and a separate card for Pro purchases. A Pro month starts when its payment succeeds, or at the end of existing paid time if you buy another month in advance. Auto-renewal is off unless you separately enable it. When enabled, we charge the Pro card for the next month on the renewal date shown in settings, up to a day before paid time ends. To cancel future renewal, turn off auto-renewal before that charge date. Your existing paid time remains available. If Pro expires, including after an unsuccessful renewal, new entries use Standard pricing.

Trader compensation. After Friday's futures-market close, we calculate compensation at the rate agreed for the relationship. For each relationship and environment we track two cumulative results after broker fees: the follower's actual realized copied result, and that result capped to the trader's own size. The source-size allowance is shared across that relationship's follower accounts. Each result has its own high-water mark, starting at zero. We calculate the positive amount above each result's prior mark, treating an amount below the mark as zero, and apply the agreed rate to the smaller of those two new-profit amounts. We then raise each mark to its own new weekly high, even if no compensation is due or collection fails. A losing week carries forward; it does not reverse compensation already earned in an earlier week.

Example. Suppose the prior actual and size-capped marks are $100 and $60. If the next totals are $90 and $80, the new-profit amounts are $0 and $20, so no compensation is due. The marks become $100 and $80. If a later week ends at $120 and $90, the new-profit amounts are $20 and $10. A 20% trader rate then earns $2. The calculation does not apply the rate to the smaller cumulative total.

Collection. We normally collect Standard fees and weekly trader compensation on Monday, combined across your live relationships. Standard allows a saved card or an authorized bank debit. Pro requires bank debit for weekly charges; its separate card pays only for Pro months. Weekly charges can include fees from earlier Standard entries even while you are on Pro. Saving a payment method, authorizing bank debits, and enabling Pro renewal are separate actions. We do not store full card or bank account numbers.

Payment authorization. You authorize collection of incurred fees using the method saved for that purpose and, for bank debits, the mandate you accept during bank setup. Weekly amounts vary with trading results. You can contact legal@reflect.trading to revoke a bank-debit authorization and can exercise your bank's stop-payment rights. Revoking a mandate stops future debits under that mandate; it does not erase amounts already owed. We may retry failed payments only while authorized and permitted by the payment provider. We do not substitute the Pro card for a failed weekly bank debit. Failed weekly collection can pause new copying; open exposure remains your responsibility. Copying paused for that failure may resume automatically when the debt is collected.

Trader payments. Traders must complete Stripe Connect onboarding and maintain an eligible payout account. By accepting followers, you authorize Reflect to collect their compensation through Stripe, transfer collected compensation to your connected account, and reverse transfers when the underlying payment is refunded, returned, or charged back. Earnings are not a guarantee of collection. Payment depends on successful collection, funds availability, verification, and Stripe restrictions. A transfer to your Stripe account and a payout to your bank are separate steps; bank arrival depends on your payout schedule and processing times. Payment amounts are reduced to whole cents; fractional cents written off at collection are not owed as a later payment.

Refunds and billing errors. Contact legal@reflect.trading with the charge and the reason for your request. We will correct confirmed duplicate charges and billing errors. Pro cancellation does not normally refund unused paid time, and trading losses do not by themselves entitle you to a service-fee refund. If we discontinue Pro or end your access without a Terms violation, contact us for a refund of unused prepaid Pro time. Otherwise fees are non-refundable except where required by law or expressly agreed. Refunds and payment disputes can reduce trader compensation and cause transfer reversals. Nothing here limits your statutory refund or payment-dispute rights.

Outstanding fees remain payable after pausing, disconnecting, ending a relationship, or cancelling Pro renewal. When relationship terms expire, working orders placed before expiry may remain at the broker and fill later. Those fills and resulting compensation use the terms captured for the order. Expiry alone does not cancel those orders or eliminate resulting fees.

5. Acting as a trader

This section applies if you act as a trader on Reflect, meaning you allow one or more followers to copy your trading and you are compensated by those followers at an agreed rate.

You represent, when you accept your first follower and continuously for as long as any follower copies you, that:

• during the preceding 12 months you have provided commodity interest trading advice to no more than 15 persons, counted across every service, platform, or arrangement through which you advise others, and not only your Reflect followers
• you do not hold yourself out generally to the public as a commodity trading advisor

These are the conditions of the de minimis exemption in CFTC Regulation 4.14(a)(10). You are responsible for your own regulatory status. Reflect does not determine whether any exemption is available to you and does not provide legal advice.

You agree to notify us promptly at legal@reflect.trading if either statement ceases to be true, or if you become registered with, or required to register with, the Commodity Futures Trading Commission or the National Futures Association. If either statement is no longer accurate, we may decline new followers for you and may pause or stop copying on your existing connections.

6. Acceptable use

You agree not to: use Reflect for unlawful purposes; attempt to gain unauthorized access to Reflect or other users' accounts or data; interfere with or disrupt the service; reverse engineer except as permitted by law; or use Reflect to manipulate markets or violate your broker's or any exchange's rules.

7. No warranty

Reflect is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, timely, secure, error-free, or that any copied order will be placed, filled, or matched to the source trade in price, size, or timing.

8. Assumption of risk and limitation of liability

Trading futures and other leveraged instruments involves substantial risk of loss. Copying another trader can result in losses, including loss exceeding your initial deposit. You assume all trading risk. See the Risk Disclaimer.

To the maximum extent permitted by law, Holobyte LLC and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any trading losses, lost profits, or lost data, arising from or related to your use of Reflect. To the maximum extent permitted by law, our total aggregate liability for any claim relating to Reflect will not exceed the greater of the platform fees you paid to Reflect in the three months before the claim or one hundred US dollars. Platform fees include Standard fees and Pro payments, but exclude trader compensation collected through Reflect and broker charges. These limits do not exclude liability for fraud, willful misconduct, or liability that cannot lawfully be limited.

Some jurisdictions do not allow certain limitations; in those places the above applies to the fullest extent permitted.

9. Indemnification

You agree to indemnify and hold harmless Holobyte LLC and its owners and personnel from third-party claims and reasonable resulting costs arising from your unlawful use of Reflect, your material breach of these Terms, or your infringement of a third-party right, to the extent caused by you. This obligation does not cover claims caused by Reflect's negligence, fraud, or willful misconduct, or limit rights that cannot lawfully be waived.

10. Termination

You may stop using Reflect at any time and disconnect your broker account. We may suspend or terminate your access at any time, with or without notice, including for violation of these Terms or to protect the service or other users. Termination does not close broker positions, guarantee cancellation of working orders, erase incurred fees, or itself revoke a broker grant. Before disconnecting, manage remaining orders and positions through your broker. Refunds of prepaid Pro time are governed by section 4. We retain records as described in the Privacy Policy. Payment obligations, risk allocation, liability limits, dispute terms, and other provisions that by their nature should survive termination will survive.

11. Changes

We may update these Terms. We will give notice of material changes by email before they take effect and update the effective date. Continued use after the stated effective date constitutes acceptance, except where applicable law requires express consent. Changes do not retroactively change fees already incurred or replace separate payment authorizations.

12. Governing law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. The exclusive venue for disputes is the state or federal courts located in Washington, and you consent to their jurisdiction, except where applicable law provides otherwise.

13. Contact

Questions about these Terms: legal@reflect.trading